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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Menoche

Greg Menoche

July 27, 2024

5  out of  5
rating by Greg Menoche
"Great service and a good value for what I was looking for regarding auto and homeowners insurance."
We responded:
"Thank you Greg!"
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Taivon Tyler

July 8, 2024

5  out of  5
rating by Taivon Tyler
"The local agent understood the assignment. Delivery questions and answers with good phone etiquette in a profession manner. We had a mutual understanding and could relate about inflation and how the important services are getting expensive. They worked hard finding savings that could accommodate within my budget. During the process of the application they also entailed and included more services that was beneficial that can be factor in with out the premium increasing a lot. I have been with other auto insurance companies and by far what I'm liking and hearing this company could be my top."
We responded:
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Derrick"
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Joseph Ruiz

July 2, 2024

5  out of  5
rating by Joseph Ruiz
"Get patient and explanatory. We've ended up saving lots."
We responded:
"Joseph, our doors will always be open to you and your family! We appreciate you and your business! - Derrick"
Profile photo of Hannah Tingle

Hannah Tingle

June 28, 2024

5  out of  5
rating by Hannah Tingle
"I called to switch our insurance from our current provider and spoke with Eboni multiple times back and forth. She was absolutely amazing, professional, and answered all my questions every time!"
We responded:
"Hannah, we will always want to demonstrate an unwavering commitment to our customers needs. Thank you for your business and the trust you put into our State Farm team each day. - Derrick"
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Peggy Ann Taylor

June 13, 2024

5  out of  5
rating by Peggy Ann Taylor
"My agent today was Jeffrey. I could not have asked for more knowledgeable kinder gentleman with a great sense of humor to help me with my Auto and my renters needs today. He was totally awesome. Awesome awesome awesome and he does your company proud!"
We responded:
"Peggy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Derrick"
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cindy solle

June 11, 2024

5  out of  5
rating by cindy solle
"Sharon was very helpful and understanding in dealing with my difficult situation ! Thank you Sharon !"
We responded:
"Cindy, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Derrick"
Profile photo of Abraham Wilson

Abraham Wilson

June 1, 2024

4  out of  5
rating by Abraham Wilson
"Your company was a great experience. Thanks for your service."
We responded:
"Abraham, I am so happy to hear about your great experience with us. We appreciate your review! - Derrick "
Profile photo of JOHN CLYBURN

JOHN CLYBURN

May 22, 2024

5  out of  5
rating by JOHN CLYBURN
"Sharon, was very helpful in finding the right coverage for me. Greatly appreciated!"
We responded:
"Sharon is amazing John. Derrick Elzey - State Farm Insurance Agent is blessed to have her assisting our customers with their car insurance and home insurance needs"
Profile photo of Fabian Herrera

Fabian Herrera

May 21, 2024

5  out of  5
rating by Fabian Herrera
"The best"
We responded:
"Fabian, we appreciate the five stars! - Derrick"
Profile photo of Jeffrey Mathias

Jeffrey Mathias

May 2, 2024

5  out of  5
rating by Jeffrey Mathias
"Service is prompt and professional with a great positive attitude"
We responded:
"Jeffrey, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Derrick"
Profile photo of Jeffrey Koepsell

Jeffrey Koepsell

April 29, 2024

5  out of  5
rating by Jeffrey Koepsell
"I called this agency to get a quote on homeowners and auto policies. I spoke with Eboni. She was very efficient, professional, and patient going through the entire process of comparing policies for both homeowners and automobile insurance. I had to call back to get some other information and spoke with someone else who was extremely helpful, but I did not get her name. They seem to work as a great team, and I command the owner of the agency I would give the agency five stars and six to the wonderful team that they developed"
We responded:
"Jeffrey, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Derrick "
Profile photo of Regina Daniels

Regina Daniels

April 26, 2024

5  out of  5
rating by Regina Daniels
"Soooo helpful guided me throughout the whole process really such a great help thank you soooo much could not have done it without you ❤️"
We responded:
"Regina, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Derrick "
Profile photo of AJ Johnson

AJ Johnson

April 25, 2024

5  out of  5
rating by AJ Johnson
"Great customer service"
We responded:
"AJ, our doors will always be open to you and your family. We appreciate this kind review! - Derrick "
Profile photo of Timothy Wilkins

Timothy Wilkins

April 10, 2024

5  out of  5
rating by Timothy Wilkins
"It has been a pleasure dealing with Eboni, Sharon and everyone else at the Berlin office of State Farm. They helped me smile and laugh while dealing with everything relating to buying a new house."
We responded:
"Thank you for the 5-star review, Timothy! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Derrick "
Profile photo of P Young

P Young

March 27, 2024

5  out of  5
rating by P Young
"Great personal service! and very informative, able to answer all our questions quickly"
We responded:
"Hello, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Derrick"
Profile photo of Barb Myers

Barb Myers

March 23, 2024

5  out of  5
rating by Barb Myers
"I have been with State Farm for 40 years on my vehicle house… Two weeks ago I totaled my jeep and State Farm agents absolutely worked tremendous and helping me settle that claim on my car… I really appreciate this agency Sharon in particular… Thanks Derrick😊"
We responded:
"Thank you for the 5-star review and your loyal business over the years, Barb! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Derrick "
Profile photo of James Lavrich

James Lavrich

March 21, 2024

5  out of  5
rating by James Lavrich
"The team at Derrick Elzey's is fantastic"
We responded:
"I am so grateful to have such a terrific team behind me each day, James! Thank you for the 5-star review. - Derrick "
Profile photo of Jack Ferry

Jack Ferry

March 21, 2024

5  out of  5
rating by Jack Ferry
"I went to the office with no appointment, and Sharon took the time to help me with a claim by getting through to State Farm claims, which I was having trouble doing. Sharon was pleasant throughout, to the extent she calmed me down in my stressed out situation. My family has been a State Farm client for years and Sharon is a reason why we will continue to be a client in the future."
We responded:
"Jack, thank you for the amazing review and your loyal business over the years. Sharon is a great asset to our agency and we are so glad to hear that she provided wonderful service. - Derrick "
Profile photo of Alexis Nick

Alexis Nick

March 20, 2024

5  out of  5
rating by Alexis Nick
"I’ve been with State Farm for years with Insurance for the car and for renters insurance and now most recently are first House. Every time I call I feel welcomed and greeted so kindly it’s like I’m talking to Family. Thank you guys so much ( Sharon and Ray and Ashley) y’all are literally amazing."
We responded:
"Alexis, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Derrick "
Profile photo of Maddie Griffin (Maddie)

Maddie Griffin (Maddie)

March 6, 2024

5  out of  5
rating by Maddie Griffin (Maddie)
"He's a very helpful and patient agent! Was honest and took my situation into consideration when providing plan options. Very knowledgeable and answered all of my questions."
We responded:
"Thank you for the 5-star review, Maddie! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Derrick "
Profile photo of Marleigh Miller

Marleigh Miller

February 12, 2024

5  out of  5
rating by Marleigh Miller
"Jeff Miller was fantastic! Made everything really easy to understand and he’s connected in the community around us, which really made me feel that “neighbor” feeling that State Farm is always talking about. Opening my account directly with him was so much better than speaking with someone from Progressive that I had no connection to. Looking forward to continuing business with Jeff & Team. Thanks Jeff!!"
We responded:
"Marleigh, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Derrick"
Profile photo of Debbie Schmidt

Debbie Schmidt

February 7, 2024

5  out of  5
rating by Debbie Schmidt
"Derek Elzey is the most pleasant gentleman very friendly, very efficient. The girls and other adjusters in that office are always pleasant and helpful. Whatever problem you may have, they will make sure that it gets taken care of and that’s what makes that insurance company a great one This is the best insurance company we have had in a long time we plan on being with them for years to come."
We responded:
"Debbie, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Derrick"
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trisha moore

February 5, 2024

5  out of  5
rating by trisha moore
"Jeffrey was very kind and informative. He was extremely helpful with all my insurance needs. Give him a raise!!"
We responded:
"Trisha, thank you for sharing your experience with Jeffrey! We appreciate the kind review, and will always be here for you in your time of need. - Derrick "
Profile photo of Day Nora

Day Nora

February 4, 2024

5  out of  5
rating by Day Nora
"I would like to take a moment to commend Sharon Swartz, an employee at the State Farms Insurance Office of Derrick Elzey. Sharon Swartz demonstrated, both, professional and caring mannerisms along with the ability to convey knowledgeable information. The attributes of professionalism, caring, and the ability to interpret knowledgeable information is an asset. Thank you for the service provided. Dannora."
We responded:
"Day, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! - Derrick "
Profile photo of Terry Lank

Terry Lank

February 2, 2024

5  out of  5
rating by Terry Lank
"We have been with this State Farm Office for many years. Alway great service, great Office staff. They take great care of my Family and all of our Insurance needs!"
We responded:
"We are always happy to help you Terry! It’s a pleasure every time we get a chance to speak"