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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Bahen

April 17, 2025

5  out of  5
rating by Dawn Bahen
"Charles was very professional, patient and efficient. He made sure that I understood the options available to best suit my needs, in addition to offering ways that I could save money. This agency is very well managed with high standards for customer service."
We responded:
"We appreciate your kind words Dawn. Charles has become a HUGE part of our team and we’re glad you got the chance to work with him. "
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Kim Abel

April 12, 2025

5  out of  5
rating by Kim Abel
"Charles is very friendly, patient and helpful. He made the process easy"
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SRS

April 11, 2025

5  out of  5
rating by SRS
"Very knowledgeable and easy to work with"
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Ma Walker

April 10, 2025

5  out of  5
rating by Ma Walker
"Derrick was very customer oriented. He was knowledgeable of the services and benefits they have to offer to customers searching for car insurance."
We responded:
"Thank you for such an outstanding rating! "
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Russell Friedberg

April 8, 2025

5  out of  5
rating by Russell Friedberg
"Eboni was very helpful and professional in the 2 conversations we had concerning my auto and renter's insurance. Her patience and understanding with me and responsiveness to my questions were instrumental in my decision to switch from Geico to State Farm, along with the more affordable auto insurance premium and comparable renter's insurance premium. Thanks and kudos to Eboni!"
We responded:
"We appreciate you trusting us with your car insurance and renters insurance Russell! "
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Javier Rabelo

April 4, 2025

5  out of  5
rating by Javier Rabelo
"Eboni was awesome and responded quickly to my quote. Profesional and attentive to details"
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Jeanne Posner

April 3, 2025

5  out of  5
rating by Jeanne Posner
"I recently reviewed State Farm’s ranking among long established insurance companies and was very impressed. More importantly I discovered agent Derrick Elzey and the exceptional reviews of his customer service. Based on this information I decided to change my insurance carrier. Imagine my delight when the change process introduced me to Eboni, a representative of the Elzey office. Eboni was very knowledgeable and efficient in answering all my questions and was excellent in making the change a smooth one. In addition to her professional skills, Eboni possesses a very pleasant and friendly personality which made everything very easy to navigate. In short, I highly recommend Derrick Elzey as an insurance agent, and his representative Eboni as a primary point of contact."
We responded:
"I greatly appreciate your kind words! Your review is exactly why Eboni is our office manager. We’re thankful you chose us for your car insurance and renters insurance! "
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brett miller

April 2, 2025

5  out of  5
rating by brett miller
"Amazing service, amazing people I wouldn't recommend anyone else!"
We responded:
"We appreciate you Brett. Hope your year is going well!"
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Hallowed Juggler

March 28, 2025

5  out of  5
rating by Hallowed Juggler
"Amazing experience and made my whole situation a breeze. She was amazing explaining everything and being friendly and welcoming. She deserves a bonus"
We responded:
"I appreciate your kind words! Who was it that you spoke with so that I can make sure we recognize their professionalism? "
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jeff stambler

March 21, 2025

5  out of  5
rating by jeff stambler
"Eboni has been extremely helpful and very nice."
We responded:
"Jeff, we believe the same thing about Eboni! Thank you for allowing us to assist you with car insurance. "
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Ivan J. Mejia

March 6, 2025

5  out of  5
rating by Ivan J. Mejia
"jeffrey miller is the guy go to...he understand my needs of better insurance protection regarding with my car, renter and life. friendly, outgoing, reliable, good person, responsible and charismatic. will definitely come back to him if anything need in my policy and recommend to other ppl :) thanks a lot, take care and blessings !!!!"
We responded:
"We appreciate you taking the time to speak with us and allowing us to help you with your car insurance and life insurance Ivan! Jeffery is great!"
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Kathleen Meisten

January 14, 2025

1  out of  5
rating by Kathleen Meisten
"Raised my rates. No communication"
We responded:
"Good morning Kathleen, we always mail paperwork 45 prior to your renewal so that you’re aware of what the new premium will be. But, it looks like Sharon spoke with you yesterday and explained it was because you went from a 2018 to a 2025 vehicle. However, if you’d like to schedule an appointment I’d be happy to review things with you personally!"
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Noah Williams

January 9, 2025

5  out of  5
rating by Noah Williams
"Emme did a wonderful job walking us through our insurance, and saved us money. Thank you Emme!"
We responded:
"Emme is awesome! Thank you for trusting us!"
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Greg Menoche

July 27, 2024

5  out of  5
rating by Greg Menoche
"Great service and a good value for what I was looking for regarding auto and homeowners insurance."
We responded:
"Thank you Greg!"
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Taivon

July 8, 2024

5  out of  5
rating by Taivon
"The local agent understood the assignment. Delivery questions and answers with good phone etiquette in a profession manner. We had a mutual understanding and could relate about inflation and how the important services are getting expensive. They worked hard finding savings that could accommodate within my budget. During the process of the application they also entailed and included more services that was beneficial that can be factor in with out the premium increasing a lot. I have been with other auto insurance companies and by far what I'm liking and hearing this company could be my top."
We responded:
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Derrick"
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Joseph Ruiz

July 2, 2024

5  out of  5
rating by Joseph Ruiz
"Get patient and explanatory. We've ended up saving lots."
We responded:
"Joseph, our doors will always be open to you and your family! We appreciate you and your business! - Derrick"
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Hannah Tingle

June 28, 2024

5  out of  5
rating by Hannah Tingle
"I called to switch our insurance from our current provider and spoke with Eboni multiple times back and forth. She was absolutely amazing, professional, and answered all my questions every time!"
We responded:
"Hannah, we will always want to demonstrate an unwavering commitment to our customers needs. Thank you for your business and the trust you put into our State Farm team each day. - Derrick"
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Peggy Ann Taylor

June 13, 2024

5  out of  5
rating by Peggy Ann Taylor
"My agent today was Jeffrey. I could not have asked for more knowledgeable kinder gentleman with a great sense of humor to help me with my Auto and my renters needs today. He was totally awesome. Awesome awesome awesome and he does your company proud!"
We responded:
"Peggy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Derrick"
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cindy solle

June 11, 2024

5  out of  5
rating by cindy solle
"Sharon was very helpful and understanding in dealing with my difficult situation ! Thank you Sharon !"
We responded:
"Cindy, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Derrick"
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Abraham Wilson

June 1, 2024

4  out of  5
rating by Abraham Wilson
"Your company was a great experience. Thanks for your service."
We responded:
"Abraham, I am so happy to hear about your great experience with us. We appreciate your review! - Derrick "
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JOHN CLYBURN

May 22, 2024

5  out of  5
rating by JOHN CLYBURN
"Sharon, was very helpful in finding the right coverage for me. Greatly appreciated!"
We responded:
"Sharon is amazing John. Derrick Elzey - State Farm Insurance Agent is blessed to have her assisting our customers with their car insurance and home insurance needs"
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Fabian Herrera

May 21, 2024

5  out of  5
rating by Fabian Herrera
"The best"
We responded:
"Fabian, we appreciate the five stars! - Derrick"
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Jeffrey Mathias

May 2, 2024

5  out of  5
rating by Jeffrey Mathias
"Service is prompt and professional with a great positive attitude"
We responded:
"Jeffrey, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Derrick"
Profile photo of Jeffrey Koepsell

Jeffrey Koepsell

April 29, 2024

5  out of  5
rating by Jeffrey Koepsell
"I called this agency to get a quote on homeowners and auto policies. I spoke with Eboni. She was very efficient, professional, and patient going through the entire process of comparing policies for both homeowners and automobile insurance. I had to call back to get some other information and spoke with someone else who was extremely helpful, but I did not get her name. They seem to work as a great team, and I command the owner of the agency I would give the agency five stars and six to the wonderful team that they developed"
We responded:
"Jeffrey, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Derrick "
Profile photo of Regina Daniels

Regina Daniels

April 26, 2024

5  out of  5
rating by Regina Daniels
"Soooo helpful guided me throughout the whole process really such a great help thank you soooo much could not have done it without you ❤️"
We responded:
"Regina, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Derrick "